Overview

Boxford Community Electricity is a program offered by the Town of Boxford to provide new electricity supply options and more renewable energy to Boxford residents and businesses.

In July 2024, the DPU issued new rules for aggregation plans. The Town is now revising its aggregation plan, to ensure that the plan aligns with the new rules. The Town is holding a 30-day public review period for its revised aggregation plan through October 31, 2026. You can read the updated plan here or at Town Hall, and provide comments through the contact form here.

More Ways to Save! Anyone can get a lower supplier rate through Boxford Basic. Discounts are available if you are a low-income customer. Last year National Grid provided customers options to reduce your bill using heat pump discounts. This year, National Grid is lowering its heat pump rates further, effective November 1. Learn more below.

Tax Exempt? Tax-exempt business accounts must provide tax-exempt documentation to the program’s supplier. Learn More Below.

Program Products

Participants in the program will automatically receive Boxford Standard, the community default, unless they chose one of the other optional products. To choose a different product click here.

Future savings compared to National Grid Basic Service cannot be guaranteed because future Basic Service prices change every six months for residential and commercial customers and every three months for industrial customers. See National Grid Basic Service supply prices for residential customers here and for business customers here.

The additional RECs qualify for MA Class I designation and come only from solar, wind, anaerobic digestion and low impact hydro. RECs are the accepted legal instrument used to track renewable energy generation and to substantiate claims of renewable energy use. Learn more about the product details and renewable energy content here.

If you do not receive a letter, you will not be automatically enrolled. You may join the Program by submitting a request to enroll here. 

MORE WAYS TO SAVE TODAY

• Opt-down to Boxford Basic. Customers seeking greater financial relief can opt down to Boxford Basic. Click here to enroll.
• Low-Income Discount: National Grid in Massachusetts has transitioned to a tiered low-income discount rate, replacing the previous flat 32% discount. Discounts now range from 32% to 71% based on income level and apply to the entire bill, including the cost of Boxford Community Electricity’s supply. Go to this page to enroll.
• Heat Pump Discount Rate: National Grid is lowering its heat pump delivery rates further for winter 2026–27, starting November 1. Eligible households could save an additional $16–$21 per month on top of the existing heat pump discount for typical usage of 600 kWh. This discount applies only to the delivery portion of electric bills, so customers in this community’s aggregation program remain eligible and can enjoy added savings.
  • Key details:
    • Automatic enrollment: If your heat pump was installed through Mass Save® in 2019 or later and you have a residential electric account, you may be automatically enrolled. No action is needed if you qualify and are enrolled.
    • Manual enrollment: If you believe you qualify but haven’t been enrolled, submit this form to provide proof of your heat pump installation.
    • Winter discount: Reduced delivery rates apply annually from November 1 through April 30.
    • No change to supply rates: Your community’s electricity supply rate remains the same.
    • Non-heat-pump customers: Remain on standard delivery rates.

For more details about updated rates, check out this article. Review National Grid’s heat pump rate page to find more information about signing up. For more information on heat pumps, check out this helpful FAQ from Mass Save.

Tax Exempt?

Tax-exempt business customers participating in the program must provide a copy of their tax-exemption certificate directly to the program’s supplier, Dynegy, via email at TaxExemptionsDYN@Dynegy.com, or mail to Dynegy (Tax Department) PO Box 650764, Dallas, TX 75265-0764 to maintain tax-exempt status.

Dynegy regularly conducts tax audits to update their records via a mailed letter requesting tax-exempt documents from applicable accounts. If recipients do not provide tax-exemption documentation, applicable accounts may be returned to Basic Service supply. Please contact Dynegy at (866) 220-5696 with any questions or complete our online contact form here.

Questions about the program? We’re here to help! You can find our contact information here.