Overview

Boxford Community Electricity is a program offered by the Town of Boxford to provide new electricity supply options and more renewable energy to Boxford residents and businesses.

Boxford’s program supplier, Dynegy, recently mailed a courtesy credit by check to account holders whose opt-out request was processed late during the program’s launch in June 2024. Depositing this check will not make any changes to your account or your supplier.  

For questions, contact the Town’s consultant, Good Energy, at (978) 216-2838 or use our contact form here.

More Ways to Save! In addition to the supply options through the program, discounts are available for low income customers and customers with heat pumps. Learn more below.

Program Products

Participants in the program will automatically receive Boxford Standard, the community default, unless they chose one of the other optional products. To choose a different product click here.

Future savings compared to National Grid Basic Service cannot be guaranteed because future Basic Service prices change every six months for residential and commercial customers and every three months for industrial customers. See National Grid Basic Service supply prices for residential customers here and for business customers here.

The additional RECs qualify for MA Class I designation and come only from solar, wind, anaerobic digestion and low impact hydro. RECs are the accepted legal instrument used to track renewable energy generation and to substantiate claims of renewable energy use. Learn more about the product details and renewable energy content here.

If you do not receive a letter, you will not be automatically enrolled. You may join the Program by submitting a request to enroll here. 

MORE WAYS TO SAVE TODAY

• Opt-down to Boxford Basic. Customers seeking greater financial relief can opt down to Boxford Basic. Click here to enroll.
• Low-Income Discount: National Grid in Massachusetts has transitioned to a tiered low-income discount rate, replacing the previous flat 32% discount. Discounts now range from 32% to 71% based on income level and apply to the entire bill, including the cost of Boxford Community Electricity’s supply. Go to this page to enroll.
• Heat Pump Discount Rate: Starting November 1, 2025, most electricity customers with heat pumps will receive a discount through National Grid’s ‘heat pump’ delivery rate. This discount applies only to the delivery portion of electric bills, so customers in this community’s aggregation program remain eligible and can enjoy added savings.
  • Key details:
    • Automatic enrollment: Customers with Mass Save®-supported heat pumps installed on or after Jan 1, 2019 will be automatically enrolled starting Nov 1, 2025 — no action needed.
    • Winter discount: Reduced delivery rates apply Nov 1 – Apr 30 each year.
    • Estimated savings: About $540 per winter (Mass. DPU).
    • No impact on supply: Only affects delivery charges; aggregation supply rates stay the same.
    • Non-heat-pump customers: Remain on standard delivery rates.
    • Enrollment notices: Sent by late Oct 2025.
    • Manual enrollment: All other customers need to reach out to National Grid to enroll.

Check National Grid’s heat pump rate page to find more information about signing up. For more information on heat pumps, check out this helpful FAQ from Mass Save. 

Questions about the program? We’re here to help! You can find our contact information here.